We want you to shop with confidence.
You may request a return or exchange if:
• Product is damaged
• Product is defective
• Wrong item delivered
Requests must be made within 3 days of delivery.
Conditions:
• Product must be unused
• Product must be in original packaging
• Proof (photo/video) may be required
Customers can open and check parcel before payment where courier allows.
Change of mind or dislike is not eligible for return.
Refunds (if approved) are processed within 5–7 working days.
To request a return, contact us on WhatsApp.